Return of Goods

Returns Policy:
Due to the nature of our products, we only accept returns in cases where goods are:

• Damaged on arrival
• Incorrectly delivered
• Faulty or compromised (e.g., corked wine)

Reporting Issues:
Please contact us within 48 hours of delivery to report any issues. Include photos where possible to help us resolve the issue quickly.

Return Conditions:
Returned items must be unopened, in original packaging, and in resalable condition. We do not accept returns for unwanted items once opened, unless faulty.

Refunds:
Once your return is received and inspected, we’ll issue a full refund or arrange a replacement. Refunds are processed within 5–7 business days.

Contact:
For any delivery or return queries, please contact us at 0785 7153 066.